By accessing, browsing, or using this website or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any additional terms and policies referenced herein. If you do not agree to these terms, you must not use our services.
By accessing this website and purchasing products, you agree to these Terms and Conditions. If you do not agree, do not use our services.
You are granted a limited, non-exclusive, revocable loader to use our software and services for lawful purposes only. Each loader is valid for use on a single PC at a time, but may be transferred to a new PC upon request (see Loader Usage below). You may not share, resell, or use your loader on multiple PCs simultaneously. You are responsible for compliance with all laws in your jurisdiction.
We may suspend or terminate your access at any time for violations of these terms or at our sole discretion.
To the maximum extent permitted by law, our software and services are provided "as-is" and "as available" without warranties of any kind, either express or implied. We, and our affiliates, officers, employees, and agents, shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, or for any bans, losses, damages, or legal consequences arising from your use or inability to use our services, even if we have been advised of the possibility of such damages. Your use is at your own risk.
You agree to indemnify, defend, and hold harmless SneaK Solutions, its affiliates, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including but not limited to attorney's fees) arising from: (a) your use or misuse of our services; (b) your violation of these terms; or (c) your violation of any law or the rights of a third party.
These terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law principles. You agree that any legal action or proceeding shall be brought exclusively in the courts located in Portugal, and you consent to the jurisdiction of such courts.
If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
We reserve the right to modify or update these terms at any time, at our sole discretion. We will provide notice of material changes by updating the date at the top of this page or by other reasonable means. Your continued use of our services after any changes constitutes your acceptance of the new terms.
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
We collect the following data for authentication, security, and service improvement:
We use industry-standard encryption and security measures to protect your data. Data is retained only as long as necessary for security, legal, or operational reasons.
We do not sell or share your personal data with third parties except as required by law or to process payments (e.g., payment processors).
If you are in the EU, you have the right to access, correct, or delete your data, and to withdraw consent. Contact us to exercise your rights.
Our services are not intended for children under 16. We do not knowingly collect data from minors.
In accordance with EU Consumer Rights Directive 2011/83/EU, you may request a refund within 14 days of purchase only for loaders that have not been installed or used. Once a loader is installed, the right of withdrawal no longer applies.
Contact us with your order number and reason for refund. Refunds are processed to the original payment method within 10 business days if eligible.
Some payments are non-refundable after confirmation, but may be issued as store credit at our discretion.
Each loader is valid for use on a single PC at a time. If you need to transfer your loader to a new PC, you may request a transfer by contacting support. Unauthorized sharing or simultaneous use on multiple PCs is strictly prohibited.
Loaders are transferable to a new PC upon request, provided the previous installation is deactivated. Contact support for assistance with license transfers.